“The broader slowdown in tech has, thankfully, not had a major impact on Simpplr,” Sharma said. If one can look beyond the lack of transparency, Simpplr seems to have a bright future, with a workforce numbering 450 people and plans to expand in the coming months. ![]() And he declined to answer questions about the company’s privacy policy, including how long Simpplr stores users’ data and whether users can easily delete that data. Sharma didn’t say which steps, if any, Simpplr has taken to mitigate potential biases in the sentiment and emotion analysis algorithms. Posts about work policy? Emoji reactions? It’s not completely clear. That second bit raises questions about which “trends,” exactly, Simpplr is monitoring. “Rapidly understand, adapt and respond to changing trends and attitudes before they become bigger issues that could impact a broader base of employees.” “ combines active and passive listening to analyze millions of data points across the platform to detect emotions, sentiment, and language patterns and trends over time,” Simpplr’s website reads. A 2017 story in Vice revealed that a Google API for determining whether text had a positive or negative sentiment was found to label sentences about religious and ethnic minorities as consistently negative. Simpplr also uses AI for sentiment and emotion analysis - a somewhat concerning fact considering that biases tend to creep into the algorithms trained to detect sentiments and emotions. But Simpplr appears to have successfully ridden the aforementioned investment wave despite this, growing its customer base to more than 700 companies, including Moderna, Penske, Snowflake and AAA. Intranets tend to be dreadfully unpopular, with Workvivo data finding that 57% of employees don’t see a purpose in their company’s intranet. One of the more successful examples, Culture Amp, which aims to help employers turn the data they collect from anonymous employee surveys into insights, raised $100 million at a $1.5 billion valuation in July 2021. As the world transitioned to remote and hybrid work, IT decision makers prioritized tech that enhanced the employee experience and engagement despite budget constraints. The market for “employee experience” software has proven relatively resilient to the macroeconomic pains of the past few years. ![]() “Simpplr delivers an engaging and a reliable source of truth by enabling effective communication, collaboration, connection and productivity including delivering seamless access to content, resources and tools for every employee at a company.” “Simpplr is built for business owners, so they can own it - with limited to no dependency on IT,” Sharma, who serves as the company’s CEO, told TechCrunch in an email. ![]() The tranche, which adds to Simpplr’s previously raised $61 million, will be put toward growing the company’s workforce and supporting ongoing product R&D, Sharma says. Simpplr this morning announced it raised $70 million in a funding round led by Sapphire Ventures with participation from Norwest Ventures, Tola Capital and Salesforce Ventures. Managers can create an employee directory, as well as social workspaces that can be customized for various teams and departments.īusiness is booming, evidently. Today, Simpplr sells what’s essentially an internal social network for companies - one that enables employees to create profiles, share content, follow users and engage in polls or surveys via a tailored intranet. Instead of creating a one-off, ad hoc solution, Sharma spearheaded a platform, Simpplr, which later spun off into its own company. Several years ago, entrepreneur Dhiraj Sharma’s first company, a software consultancy, was hired by an HR tech firm to develop an app to improve the employee onboarding experience.
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